PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE PURCHASING THIS PRODUCT. 

By purchasing this Product, you the customer are agreeing to accept, comply with and be bound by these terms and conditions including the indemnification and the disclaimer.  Please do not purchase the Product if you do not agree to the following terms and conditions.

ACCEPTANCE OF AGREEMENT: You (“you” or the Customer) confirm that you have read and agree to the terms and conditions in this Terms and Conditions of use Agreement (“Agreement”) with respect to the products and services  listed on this, the Space City Tuning, website (“website”). This Agreement constitutes the entire and only agreement between Space City Tuning and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the product and services listed on the website, and the subject matter of this Agreement. This Agreement may be amended by Space City Tuning at any time and at any frequency without specific notice to you. The latest Agreement will be posted on the website. You should review this entire Agreement prior to purchasing any products or services..

INDEMNIFICATION: You agree to indemnify, defend and hold Space City Tuning and Space City Tuning’s affiliates, officers, directors, agents, shareholder, partners, attorneys, experts, employees and successors and assigns, harmless from any and all liability, loss, damages, claims and expenses, including reasonable attorney’s fees, related to your violation of this Agreement or use of the products and services listed.

DISCLAIMER: By purchasing this product from Space City Tuning, you are agreeing to all sections of the disclaimer below, as follows:   

Space City Tuning custom tuning products and services may or may not void the vehicle's factory warranty. It is the sole responsibility of the customer to verify this with their vehicle manufacturer. Space City Tuning is not responsible for OEM or aftermarket parts of the vehicle that are damaged due to improper installation or defects prior to purchasing our product or service. If in doubt, please have all aftermarket parts fitted by a professional installer.

CONDITION OF VEHICLE: Space City Tuning assumes, and it is the sole responsibility of the customer to ensure, that all vehicles being programmed through our products or services are road-worthy and in good working condition, and have been examined by the customer or a professional to ensure that the vehicle will be able to tolerate the additional power and performance provided by the products or services that you are purchasing. Space City Tuning will not be liable for any unforeseen damage that may happen to the vehicle. If the vehicle is not running in a normal state after installing our products or using our services, it is the customer’s sole responsibility to immediately return the vehicle to stock programming, and to immediately notify Space City Tuning of the problem.

SAFETY: Space City Tuning is not responsible for improper, unsafe, reckless, or careless driving of vehicles after installing any of our products or using our services.  Space City Tuning discourages violation of any federal or state or local laws.  Space City Tuning assumes our product or service will be used for off-road and/or race use only.

FEDERAL EMISSIONS COMPLIANCE: Space City Tuning is aware of the recent Enforcement Alert from the EPA (Link) and, to avoid conflict with their regulatory code, we are making an official disclaimer. We will NOT be disabling codes or any function related to the emissions control system on the vehicle. The issue is not about passing state emissions OBDII testing; it’s related to FEDERAL code. If you remove an item that violates their regulatory code, your vehicle is federally illegal. “Competition-use only” terminology is recognized by the EPA, but in limited capacity. Example: If you’re trying to make your vehicle pass state emissions but you have removed emissions components, your vehicle is in fact NOT being used for competition-use only. We cannot circumvent this. Some states do have low-mileage exemptions, but it’s up to you to educate yourself about those laws. We do not offer any advice on paths to take. The EPA does not provide any guidance on what constitutes competition-use only per their above document, but wants more proof than simply signing a waiver. We understand this is frustrating, but we as a small business have no direct control over any of it. 

TUNE REVISIONS: Tuning revisions for minor modifications are free of charge up to six months after you’ve received your initial tune. The countdown starts from the time you receive the tune(s) which may be up to one business week following your order. Following that period, cost to renew for an additional three months of revisions is $200. Tuning revisions for major modifications (Ex. power adders) will require a remote tuning session. The remote session will carry a fee of $500 if you have already purchased a tune directly from Space City Tuning. Additional remote sessions needed that are using the same major modification within six months of the original remote session purchase carry a fee of $250 (Ex. Injector change, etc). If a new major modification is done regardless of time it will carry a fee of $500 (this is also up to our discretion). Remote session customers who require a revision for minor modifications may buy back into a six month revision period for the standard $150 rate.

REFUNDS AND RETURNS: The sale of any Space City Tuning tuning product or service is final at the moment of checkout. Space City Tuning will adhere to an “all sales are final” policy unless there are circumstances that, in the sole and absolute discretion of Space City Tuning, make a return or refund appropriate.

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE PURCHASING THIS PRODUCT. 

By purchasing this Product, you the customer are agreeing to accept, comply with and be bound by these terms and conditions including the indemnification and the disclaimer.  Please do not purchase the Product if you do not agree to the following terms and conditions.

ACCEPTANCE OF AGREEMENT: You (“you” or the Customer) confirm that you have read and agree to the terms and conditions in this Terms and Conditions of use Agreement (“Agreement”) with respect to the products and services  listed on this, the Space City Tuning, website (“website”). This Agreement constitutes the entire and only agreement between Space City Tuning and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the product and services listed on the website, and the subject matter of this Agreement. This Agreement may be amended by Space City Tuning at any time and at any frequency without specific notice to you. The latest Agreement will be posted on the website. You should review this entire Agreement prior to purchasing any products or services..

INDEMNIFICATION: You agree to indemnify, defend and hold Space City Tuning and Space City Tuning’s affiliates, officers, directors, agents, shareholder, partners, attorneys, experts, employees and successors and assigns, harmless from any and all liability, loss, damages, claims and expenses, including reasonable attorney’s fees, related to your violation of this Agreement or use of the products and services listed.

DISCLAIMER: By purchasing this product from Space City Tuning, you are agreeing to all sections of the disclaimer below, as follows:   

Space City Tuning custom tuning products and services may or may not void the vehicle's factory warranty. It is the sole responsibility of the customer to verify this with their vehicle manufacturer. Space City Tuning is not responsible for OEM or aftermarket parts of the vehicle that are damaged due to improper installation or defects prior to purchasing our product or service. If in doubt, please have all aftermarket parts fitted by a professional installer.

CONDITION OF VEHICLE: Space City Tuning assumes, and it is the sole responsibility of the customer to ensure, that all vehicles being programmed through our products or services are road-worthy and in good working condition, and have been examined by the customer or a professional to ensure that the vehicle will be able to tolerate the additional power and performance provided by the products or services that you are purchasing. Space City Tuning will not be liable for any unforeseen damage that may happen to the vehicle. If the vehicle is not running in a normal state after installing our products or using our services, it is the customer’s sole responsibility to immediately return the vehicle to stock programming, and to immediately notify Space City Tuning of the problem.

SAFETY: Space City Tuning is not responsible for improper, unsafe, reckless, or careless driving of vehicles after installing any of our products or using our services.  Space City Tuning discourages violation of any federal or state or local laws.  Space City Tuning assumes our product or service will be used for off-road and/or race use only.

FEDERAL EMISSIONS COMPLIANCE: To avoid conflict with the EPA's regulatory code, Space City Tuning is making this statement in order to avoid conflict. There will be NO disabling of codes or functions related to the vehicle's emissions control system. State emissions OBDII testing is not the issue; it's the FEDERAL code. In the event such an item is removed, your vehicle will be classified as illegal by the federal government. The EPA recognizes "competition-use only" terminology in limited capacity. For instance, if you are trying to meet state emissions requirements, but have removed emissions components, your vehicle is not being used for competition purposes only. This cannot be avoided. Several states have low-mileage exemptions, but it's your responsibility to learn about those laws. Please do not ask us for advice. The EPA does not provide any guidelines on what constitutes competition-use, according to their above document, but wants more than a signed waiver. As a small business, we understand this can be frustrating, but we have no control over any of it. 

TUNE REVISIONS: After you have received your initial tune, revisions for minor modifications are free of charge for up to six months. When you receive the tune(s), the countdown begins, which may take up to one business week after your order. Renewals for another six months of revisions will cost $200 after that. Tuning revisions of major modifications (such as power adders) will require a remote tuning session. You will be charged $450 if you have already purchased a tune directly from Space City Tuning. Additional remote sessions that are needed using the same major modification within six months of the original remote session purchase carry a $250 fee (ex. Injector change). Regardless of the timeframe, any new major modification will carry a $500 fee (case by case discretion). A remote session customer who needs a revision for minor changes can buy back into the standard $200 revision period.

REFUNDS AND RETURNS: The sale of any Space City Tuning tuning product or service is final at the moment of checkout. Space City Tuning will adhere to an “all sales are final” policy unless there are circumstances that, in the sole and absolute discretion of Space City Tuning, make a return or refund appropriate.
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at business@hellhorseperformance.com or mailing us at:
Hellhorse Performance
7 Switchbud Place The Woodlands Texas US 77380

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect (such as AdRoll), use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at business@hellhorseperformance.com or by mail at
Hellhorse Performance
7 Switchbud Place The Woodlands Texas US 77380